FAQs

When disaster strikes, being prepared can make all the difference. Our comprehensive Storm Preparedness and Disaster Relief FAQ is designed to equip you with the essential knowledge and tools to safeguard your family, home, and community. From pre-storm preparation to post-disaster recovery, this guide provides expert advice and practical tips to help you navigate the challenges of severe weather events. Don’t wait until it’s too late—start planning today to ensure you’re ready for whatever nature throws your way.

QUESTION: What are St. Johns County’s immediate sources for disaster information?

St. Johns County Emergency Operations Center, St. Johns County

QUESTION: What should I do to prepare for a disaster?

QUESTION: How do I stay informed during a disaster?

QUESTION: What should I include in my disaster supply kit?

Your disaster supply kit should include (at a minimum)

Water (1 gallon per person per day for at least seven days)
Non-perishable food (three-day supply)
Medications/Medical supplies
Flashlight/extra batteries
First Aid Kit
Pet Supplies (seven-day supply)
Multi-purpose tool (with knife, screwdriver, can opener, etc.)
Personal hygiene items (basics)
Clothing, rain gear, safe shoes, blankets
Copies of Important Documents (Mortgage, Full Insurance Policy, Banking Info, home/property/vehicle titles, etc.)
Cash
Cell phone with chargers and back-up batteries
Local Maps

QUESTION: How can I protect my home from disasters?

Protect your home by:

Securing heavy furniture and appliances to walls
Installing smoke detectors and carbon monoxide alarms
Keeping trees and bushes trimmed to prevent damage from high winds
Using surge protectors for electronic devices
Elevating utilities and appliances in flood-prone areas
Retrofitting your home to withstand earthquakes, hurricanes or other local hazards (flooding, winds, storm surge)

QUESTION: What should I do during a disaster?

QUESTION: How can I help others during a disaster?

QUESTION: What are the common types of disasters and their specific safety tips?

QUESTION: How do I know when to evacuate?

QUESTION: What should I do after a disaster?

After a disaster:

Check yourself and others for injuries
Avoid downed power lines, flooded areas and damaged/compromised buildings/structures
Listen to local authorities for information and instructions
Document property damage for insurance claims (DO NOT clean or remove damage without thorough documentation, any destroyed property must be saved until insurance field adjuster physically views it)
Reach out to family and friends to let them know you are safe

QUESTION: How can I access disaster recovery assistance?

Access disaster recovery assistance by contacting local emergency management services, non-profit organizations and government programs like FEMA and Florida Department of Emergency Management (FDEM). They can provide information and resources for housing, financial aid and recovery/rebuilding efforts. Stay informed about available services through official announcement and community organizations. This website will keep emergency preparedness and response resources current during the disaster period.

FAQs

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